Do it with us
Privileged, hands-on access to our team while you keep running your own campaigns. You stay self-serve and the creator of everything you launch. What changes is the support around you: a dedicated point of contact, priority support, and direct access to our solution architects and engineers.
Run your own campaigns with our team behind you
Robinhood
RobinhoodThree ways to work with Merkl
Professional Services is the path in between fully self-serve and fully managed.
The support around you
Everything a self-serve client gets, plus a team that knows your setup and moves fast.
Before you launch
Solution architecture and review
We pressure-test your strategy and review your campaign configuration before you launch. You make the calls.
Hands-on integration engineering
When you need Merkl data in your own apps, we work with you directly. Scoped and confirmed before we start.
While it runs
A dedicated point of contact
A named solutions engineer who knows your setup, not a standard queue.
Priority support
Committed response times and prioritized handling, so you never wait behind the general load.
Regular reviews
Recurring check-ins to look at performance together and plan what comes next.
When you need us fast
Troubleshooting beyond standard
Direct, hands-on help when something needs deeper investigation than Self-serve support covers.
Priority intervention
If a campaign is misconfigured, flag it and we act fast: we investigate, prepare a corrected configuration for your validation, and can pause the campaign to contain it.
What stays with you
The difference is who creates the campaigns: with Professional Services you do, with Managed Campaigns we do. The decisions stay yours either way.
You want to stay in control
- You create, configure, and operate your own campaigns
- You remain the originator of every distribution you launch
- You make the calls and stay responsible for them
- We review and support, we do not run the program for you
You would rather hand it over
- You choose and calibrate your strategy: pools, allocations, target APRs
- We implement what you decide, we do not decide it for you
- We configure, create, test, and renew the campaigns on Merkl
- In the default non-custodial mode, every change is deployed only once you have validated it in writing
Neither service includes curation or management of your liquidity, and neither includes vault infrastructure. Those sit outside their scope.
Want to go deeper?
Book a call with our team to discuss how Merkl can fit your program.
Reporting
- Dashboards let you track how your budget is being spent
- Follow activity on your campaigns, including users, TVL, and APRs
Clear, transparent pricing
Solution Architect time
For priority support, review, and solution architecture.
Anything substantial is scoped and confirmed with you first. Additional time rate: $3,000/day
Custom development
Further work is scoped and quoted before we start. Your work moves ahead of self-serve requests.
Managed campaign fee
You create and launch your own campaigns, so the 1% managed campaign fee does not apply.
Distribution fee
The usual Merkl fee on distributed rewards, unchanged.
Getting started means accepting our Professional Services Terms and Conditions, alongside the Merkl Terms and Conditions that apply to every campaign on the platform.
FAQ
Want to go deeper?
Book a call with our team to discuss how Merkl can fit your program.